If you are dissatisfied with your purchase for any reason please contact us within 5 days of receiving your order and we will be happy to assist you.
Items purchased online can be returned or exchanged provided that you:
We will gladly replace returned items with a new selection of your choice or refund you the cost of the item(s) (less Shipping & Handling). Poster Plus will not accept returns of damaged items. Unframed posters must be in perfect condition, free from folds, dents, dings, tears, etc.
Follow the Guidelines for Returns above and then:
Please note: Credit or refund will not be given for items returned in damaged condition. We recommend that you use an insured carrier such as UPS or Fedex for return-shipping. Poster Plus cannot accept responsibility for unsolicited returns - please contact our staff before sending back any items.
In accordance with applicable state law, Poster Plus is required to charge sales tax in Illinois. Orders shipping to an Illinois address have 10.25% sales tax applied. Sales tax is applied to the total amount of the order, excluding shipping and handling charges and is based on Illinois and local sales tax rates. Shipments destined for some addresses outside of the United States may have additional taxes or duties applied to them. These amounts, if applicable, will be listed on the invoice/packing slip you receive with your shipment and reflect duties and taxes required by relevant government bodies.
We respect and are committed to protecting your privacy. We neither sell nor share your information with outside companies or third parties.
When you purchase from our online store we collect your name, billing and shipping addresses, phone number, email address and credit card information. You provide this informaion so that we can process and ship your order.
Your Credit card is completely safe. Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout you must enter your email address and create a password. The checkout process itself employs Secure Sockets Layer (SSL) technology to ensure your safety. SSL encrypts all of yourpersonal information, including your credit card number, name and address so that it cannot be read by anyone other than us at PosterPlus.com.
To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates that SSL is active.
*Redeeming gift cards :
To use online, enter the gift card's serial number in the "Gift Message" field at checkout.
To use your gift card in-store, simply present it at the register when you purchase your order.